What is Responses page?
The responses page is basically a dump of all responses submitted by your agents.
The Overview section displays all the active workflows as small line graphs with the last response submitted time under that workflow.
The Recent Activity section displays the most recent submitted response, irrespective of the workflow.
- To see the responses of a specific workflow, you have to click on the respective workflow's graph.
- To see the responses of a specific task under the workflow, you have to click on the task tag once you are in the workflow's responses page.
Here is a small video to help you navigate better!
If you're facing any issues, we'd love to help you out. Just write to us here, and our team will get in touch as soon as possible.